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To Report a Claim

Call our claims line: 1.888.347.3428 (1.888.FIREHAT) Our claims professionals will provide you with excellent service.

Call your agent:  We recommend that you call your agent -- your agent can handle many of the details involved in tracking and managing your claim. Your independent agent has the advantage of knowing both you and your policy's detailed information. 

Fax your claim: You can also file your claim via fax service (1.800.511.3720).

Independent Agents
At Fireman's Fund, we believe in our independent agents.

We invite you to find an agent here.

Quick Links

iCustomer Series® Community Portals: Loss Control resources for our commercial policyholders.

How's Our Service? Call 800.583.8860 or send us an e-mail. Our Customer Relations Specialists are standing by to receive feedback and respond to your concerns regarding the products and services we provide.