Fireman's Fund : Contact Information
 
 
Contact Information: Call Us Directly 
For your convenience, we've divided our contact information into the following areas:
Call us Directly, E-mail & Online, and Write Us.
Fireman's Fund Insurance Companies: Corporate Headquarters
 For General Inquiries
Phone (toll free):  800.227.1700
Phone (main):  415.899.2000
Fax:  415.899.3600
   
To Report a Claim Phone:  888.FIRE.HAT
            (888.347.3428)
   
To Report an AGCS Claims (Marine) Phone: 800.558.1606
FAX: 888.323.6450
   
For Product or Service Concerns and General Feedback Contact Support Central
Phone:  866.386.3932
   
For New Jersey Prestige Auto Fireman's Fund Indemnity Corporation for New Jersey Auto
Phone:  866.386.3932
   
For Information on How We Support Firefighters  Fireman's Fund Heritage ProgamSM
Phone (toll-free):  866.440.8716
   
For Other Services For Loss Control:
Phone:  888.LC.SOURCE (888.527.6872)

For Billing Inquiries:
Phone:  800.527.5787
Fax:  214.220.8185
   
Fireman's Fund Do Not Call Registry Fireman's Fund maintains a "Do Not Call Registry" in accordance with the state and federal telemarketing laws.

In order to add your telephone number(s) to our Registry, please click on the link provided below. Type your name and the telephone number(s) you wish to add to our Registry in the form that appears.

Do Not Call

You will receive an e-mail confirming our receipt of your request.
Questions? 
Contact Support Central at
866.386.3932
7 a.m. - 7 p.m. Central
Monday - Friday

supportcentral@ffic.com

 Ethics Helpline
To report an illegal or unethical activity, call
866.831.2243 or go to ListenUpReports

The Helpline is operated by an outside agency on our behalf. Calls to the Helpline are confidential and can be anonymous if you wish.

 Fraud Hotline
If you suspect fraudulent activity on a claim, please contact our toll-free hotline at 1.800.317.8781.