Archives

October 2008
Selling the value of our auto coverage; our Heritage ProgramSM influences clients; commercial claims success story.

September 2008
An interview with new Commercial Business President Lori Fouché; new homeowners equipment breakdown coverage; new green consulting service for commercial clients.

July/August 2008
New business auto coverage; home protection reviews from our risk management advisors; first-ever green homeowners insurance; claims success story.

June 2008
New green amendment for builders' risk policies; innovative green coverages for manufacturers; news from Fireman's Fund Heritage.

May 2008
Premiere coverages for green commercial properties; selling personal auto in a soft market; recent claims success stories.

April 2008
An interview with Fireman's Fund CEO Mike LaRocco; new edition of Advisor, our Personal Insurance magazine; new, comprehensive coverage for Medical Facilities

March 2008
Mike LaRocco takes helm of Fireman's Fund; our new collections newsletter; expanded appetite for upscale restaurants; auto coverage that suits your clients

February 2008
Meet Jim Pedersen, Chief Customer Service Officer; Professional and E&O coverages for Hospitality; personal protection against uninsured and underinsured third party liability

January 2008
CEO Chuck Kavitsky's New Year's message; the Fireman's Fund "Claims Service Pledge"; our expanded Producer School program

December 2007
Meet Paul Stachura, Chief Claims Officer; our Commercial loss control services; green upgrades for Personal clients

October 2007
Meet Randy Farless, Sales SVP; a claims story from Fireman's Fund; S&P rating upgrade

September 2007
Coverage for collector cars; personal lines producer school from Fireman's Fund; targeting the upscale client

August 2007
Coverage for durable goods manufacturers; commercial lines producer school from Fireman's Fund; E&O lessons from Katrina

July 2007
Commercial coverage for historical properties; Ocean Cargo opportunities; insurance for video game developers

June 2007
Personal Insurance for luxury yachts; expanded coverages for hotels; Fireman's Fund HeritageSM saves lives

May 2007
Blanket policy for High Net Worth customers; customized Commercial program business; Recreation & Leisure coverages for golf courses

April 2007
Insurance school for agents; Commercial coverage for green buildings; Fireman's Fund HeritageSM program surpasses $10 million in grants to fire service

March 2007
Marketing opportunities using the "Into the Fire" DVD; insuring the mansions in Newport, R.I.; identity theft protection for businesses; claims customers shop online

February 2007
Custom communications for Personal Insurance customers; BOP real estate expands; transferring risk and liability

January 17, 2007 Special Edition
CEO Joe Beneducci's New Year's message

January 2007
Manufacturing expands to durable goods; the HPR advantage; enhancements to Recreation and Leisure program

December 2006
Praise from policyholders following New York high-rise fire; loss control for Clint Eastwood-produced film; unique solutions for unique risks

November 2006
Real Estate adds green coverages; expanded risk management in Personal Insurance; a conversation with a customer, the CEO of Il Fornaio restaurants, and his agent; Fireman's Fund excutive promotions

October 2006
New Big "I" agents E&O insurance program; targeting growth in commercial markets; "Into the Fire" documentary on national TV

September 2006
Documentary film on History Channel next month; our expanded hotel capabilities; ready for hurricane season

August 2006
Products and services for high net worth Personal Insurance clients; our international capabilities; baby boomers and fixed indexed annuities

July 2006
Our commitment to superior Claims service; making business easier with Agent Desktop; Fireman's Fund HeritageSM — good for business

June 2006
Prestige® Portfolio expands to cover surface water/flood; wine and wineries — a growth market; loss control at Fireman's Fund — spotlighting the California Veterinary Medical Association program

May 2006
Streamlining Claims service; online tools — FOCUS for Ocean Cargo; Heritage Rewards generates agent publicity

April 18 Special Issue
Earthquake Centennial Edition: Message from CEO Chuck Kavitsky; Fireman's Fund rises from the ashes; Disaster preparedness

April 2006
Account rounding in Personal Insurance; Directors and Officers insurance; the reinsurance market today.

March 2006
Our new Recreation and Leisure program; our expanded appetite for multi-family real estate and mixed-use habitational, retail and office facilities; our Personal Insurance Service Center.

February 2006
COO Joe Beneducci looks at the year ahead; using the Net Promoter Score to improve our service to agents; what agents need to know about E&O coverage for their own agency.

January 2006
Improving customer claims service; new, faster loss analysis tool; Prestige DestinationsSM, a New Year's marketing opportunity

December 2005
CEO Chuck Kavitsky reviews the year at Fireman's Fund; new products and services introduced in 2005; agents award Heritage RewardSM grants

November 2005
Our new Claims organization; developing affinity programs with Fireman's Fund; iCustomer Series® tools add client value

October 2005
Our response to Hurricane Katrina; new Commercial crisis management coverage; retaining your best Personal clients.

September 2005
Agency planning process for 2006, Fireman’s Fund co-marketing programs, New products and services introduced in 2005

August 2005
Our broad coverages in targeted commercial industries, How to create value for your clients, Our excellent record in helping customers after catastrophes

July 2005
Streamlining claims processes, New quote tool Personal Lines, Commercial Output Policy consolidates coverages

June 2005
Printing Services, Heritage Rewards marketing support, Prestige improves products and services for schedules

May 2005
Real Estate, Pleasing high net worth Prestige clients, Specialty affinity programs

April 2005
Heritage RewardsSM explained, Upscale Hotels, Prestige® Portfolio — write the total account

© 2008 Fireman’s Fund Insurance Company, Novato, CA. All rights reserved.