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Claims & Risk Services Testimonials

Home policyholder in New York
“Whenever I would pay my premium I would ask myself if the expense was worth it, not to mention all the stories you hear about how insurance companies take advantage of their customers. Fireman’s Fund has restored my faith with respect to insurance.”

Commercial business policyholder in Florida
“From the first telephone contact with Fireman’s Fund, through the prompt receipt of what I consider to be a very fair settlement, all of your team members acted with both professionalism and concern for my personal condition.”

Home policyholder in New Jersey
“Since the storm, I have talked with many friends and neighbors who suffered damage. Something tells me that after hearing my story many of them will be joining me as Fireman’s Fund customers.”

Home policyholder in Ohio 
“At a stressful time in my life following an unexpected accident in my home, (your adjuster) came to my aid and provided professional and knowledgeable assistance and delivered it with compassion. She helped me immensely when I had no idea which way to turn, and I will never forget that.”

Home policyholder in Illinois
“I cannot tell you how impressed I am by your actions. One of the first instructions that you gave me was to hire a (water mitigation company), have it immediately contact you, and clean the premises to avoid mold. That saved us money, grief and time. The way you handled the matter gave me and my family such relief in what could have been a terribly stressful situation.”

To learn more, contact a > Fireman's Fund independent agent.
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Fraud Hotline

 

If you suspect fraudulent activity on a claim, please contact our toll-free hotline at 1.800.317.8781.

These descriptions of coverage are abbreviated and are subject to the terms, conditions and exclusions of the actual policy, which forms the contract between the insured and the insurance company. Availability of coverages, credits and options may vary by state.
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