We started with a promise. Fireman’s Fund offers > a written pledge to provide our customers with an exceptional experience before, during and after a loss.
We have a promise to keep. When you have a claim, we’ll be there to help you get your life back on track as soon as possible. That’s a promise we've kept for nearly 150 years.
Our agents and customers tell us we’re the best in the business.
We offer two mobile services to help you stay connected during the times you need us most: when a disaster occurs and when you need to report a claim.
Text Messaging During Disasters
Our new texting service sends you updates and alerts on disasters via your mobile phone.
Subscribe now – before a disaster happens.
Free Claims-Reporting Application (App)
Our new claims-reporting app enables you to report auto and property claims directly from your iPhone or Android smart phone. To download and use, go to:
Quick Access to Fireman's Fund Claims & Risk Services information:
If you suspect fraudulent activity on a claim, please contact our toll-free hotline at 1.800.317.8781.