The applications listed below are located in this secured area of the Fireman's Fund Web site. If you do not see an application that you use, you should check your access. You may have logged in to the Agent Online Services by using "Agent" as your User Name and your Producer Code as your Password. If you did, you will not see the secured applications that are registered to your User Name and Password.
You should always use your User Name and Password to enter this area in order to access all of your applications.
If you logged in properly and still do not see the applications you need, you will need to contact the Fireman's Fund e-Business Support Center at 866.FUND-WEB (866.386.3932) or e-mail at fundweb@ffic.com.
The applications you use will depend on your line of business and the types of transactions you are processing. Here is a brief summary of each application now hosted on Agent Online Services.
Use the detailed Help within each application for specific questions.
International Quick-to-Quote
Get an online quote or apply for international coverage for U.S. businesses. This application is designed for the insured with minimal exposures outside the U.S.
Hole-in-One
Get a quote or request a policy for coverage to sponsor spectacular prizes, generate valuable name recognition, and increase attendance at sponsored golf tournaments.
Prestige® Access
Prestige® Access Auto Quote allows you to issue new premium estimates and to retrieve existing policy data to make premium estimate changes by changing a wide variety of parameters.
ClaimSTAT
This application provides details about claims, including status and other useful information for your insureds.
Claims Information (LossFocus)
This application provides information and analysis for Group and other Commercial lines.
Diversified Risk/Client
The DR/Client application gives you access to your claims information and the ability to perform claims analysis. DR/Client gives you the ability to analyze claims costs and frequency using various parameters such as contact year, effective year or accident year. Other parameters include coverage line, claim status, location of loss, claim amounts, type of injury and division codes.
Loss Analyzer
This application offers an easy way to access and organize your loss data. You can sort the information and prepare ad hoc reports that are of the most value to you and/or your customers.
Loss Analyzer provides timesaving pre-formatted templates and it allows for the interface of loss data with other PC applications, spreadsheets and graphics.
Private Event Cancellation Coverage Premium Calculator
Get an online premium quote and submit an application for coverage for cancellation or postponement of any private occasion.
Small Business Underwriting Efficiency System
This web-enabled system allows you to qualify, quote and issue small business policies.
If do not have access to one of these applications and believe you should, contact your local Fireman's Fund representative.