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Contact Information
  • Support Central: 866.386.3932 or e-mail
    Contact us with Product or Service concerns and general feedback.
  • Claims: 888.FIRE.HAT (888.347.3428)
    Report a Claim online
    or mail ACORD forms to:
    PO Box 4468
    Bridgeton, MO 63044
  • Agency Contracting: 800.227.1700 or e-mail
  • General inquiries: 800.227.1700 or e-mail
Fireman's Fund Insurance Companies

Corporate Headquarters

777 San Marin Dr.
Novato, CA 94998

Phone (toll free):   800.227.1700
Phone (main):       415.899.2000 
E-mail:                 Postmaster
Fax:                     415.899.3600
Fireman's Fund
Heritage

For more information:
Phone (toll-free): 866.440.8716
E-mail: heritage@ffic.com

You can visit our Heritage Web site for more information about how we're supporting firefighters for safer communities.
 
 
Fireman's Fund Specialty Insurance

Marine Products

One Chase Manhattan Plaza,
37th Floor
New York, NY 10005-1423

Phone (toll free):      800.235.6029
Phone (main):          212.524.8600
E-mail:                marine@ffic.com
Fax:                        212.524.9362

Excess & Surplus Products

33 West Monroe St., Suite 1200
Chicago, IL  60603

Phone:                    312.346.6400
E-mail:              casualty@ffic.com
All Other
 

Loss Control: 888.LC.SOURCE (888.527.6872)
Billing Inquiries: 800.527.5787 or fax 214.220.8185

For questions and/or comments regarding this Web site e-mail: webmaster

For Prospective Suppliers and Vendors: vendor relations

Address all other e-mail to: webmaster


 

 
 
New Jersey Prestige Auto

Fireman's Fund Indemnity Corporation

Corporate Offices
Fireman's Fund Indemnity Corporation
New Jersey Auto
P.O. Box 25253
Lehigh Valley, PA  18003

Phone:  866.392.3932
E-mail:  NJAUTOPA@ffic.com

You can visit our Prestige AutoŽ New Jersey Web site for more information.
Contact Support Central


866.386.3932
7 a.m. - 7 p.m. Central
Monday - Friday
 
supportcentral@ffic.com

How's our service?

Call 866.386.3932 or send us an e-mail. As a Fireman's Fund agent or policyholder, we encourage you to contact the Fireman's Fund Support Central team whenever you have a concern regarding the products and services we provide. This special group of Fireman's Fund employees are empowered to provide you with a direct route to answers, solutions, and great service!

> Complaint Policy

Ethics Helpline

To report an illegal or unethical activity, call
866.831.2243 or go to ListenUpReports

The Helpline is operated by an outside agency on our behalf. Calls to the Helpline are confidential and can be anonymous if you wish.

Fireman's Fund Do Not Call Registry

Fireman's Fund maintains a "Do Not Call Registry" in accordance with state and federal telemarketing laws.

In order to add your telephone number(s) to our Registry, please click on the link provided below. Type your name and the telephone number(s) you wish to add to our Registry in the e-mail that appears.

You will receive an e-mail confirming our receipt of your request.

Do Not Call

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