Homeowner in Louisiana:
"The Claims professional displayed a "can do" attitude and sense of optimism that were contagious and much needed at that very low time following Hurricane Katrina.  He let us know that both he and Fireman's FundŽ were with us 110% and would be until the end.  During the absolute worst time in the life of our family, Fireman's Fund has been there for us. Thank you so much - for so much more than just the funds needed to fix our home."

Auto policyholder in New Jersey:
"Despite our dismay at losing our relatively new Mercedes, the assistance we received from Fireman's Fund saved the day. The Claim professional did an excellent job of explaining our coverage for this event from the very beginning, helping us with a rental car, and contacting the dealership. Thank you again for making a difficult situation easier to bear and for providing us with an exemplary and wonderful customer service experience. Rest assured that we will give Fireman's Fund the strongest recommendation possible when we discuss auto and homeowner's insurance with our friends and family."

Homeowner in California:
"You made me feel we could come through this disaster without falling apart. I had never had an experience such as this and didn't know what to expect. My husband and I could only talk [to our neighbors] about our experience with you and Fireman's Fund. We sounded like a commercial on the tube. Thank you for all your concern, empathy and assistance."

Collections policyholder in Illinois:
"The Claims professional has made a hard time so much easier. Because of her kindness I have told everyone I know about Fireman's Fund. I am astonished at the great service. I cannot begin to thank you for the way you have handled my claim and will definitely be a long time client."

Auto policyholder in California:
"The Claims professional was extremely prompt in all dealings from the very beginning when she received the case, to phone calls, rental cars, adjusters, photos, and questions. She was not only prompt, but courteous, friendly, and very professional in her demeanor. I am very happy with the service and care your employee has given me. I will continue to be a Fireman's Fund customer."